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Terms & Conditions

Legal Disclaimer

Welcome to With Philippa. By using our website or purchasing services, you agree to the following terms:

1. Services We provide mobile makeup services, virtual makeup lessons, and downloadable digital content. All services are subject to availability and booking confirmation.

2. Payments

  • All bookings require a non-refundable deposit.

  • Full payment is due prior to any virtual service or in-person appointment.

  • Ebooks and digital products must be paid in full at the time of purchase.

3. Cancellations

  • In-person appointments must be cancelled at least 14 days prior for a partial refund (deposit non-refundable).

  • Virtual sessions can be rescheduled with 48 hours' notice.

4. Intellectual Property All content, including ebooks, guides, and course material, is owned by With Philippa and cannot be copied, distributed, or resold.

5. Liability We are not responsible for allergic reactions or misuse of recommended products. Clients must disclose all skin sensitivities and allergies before appointments.

6. Updates We reserve the right to update these policies. Continued use of our services or site confirms your acceptance.

Contact For any questions or concerns, please contact: info@withphilippa.com | Based in Gold Coast, Australia

Privacy Policy - last updated 01/01/2025

We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide through our website www.withphilippa.com.

1. Information We Collect We may collect the following personal data:

  • Full name and contact details

  • Billing and shipping addresses

  • Email address and phone number

  • Payment information via secure third-party services (e.g., Sqaure, PayPal)

  • Browser and usage data (via cookies)

2. How We Use Your Information We use your data to:

  • Provide and manage appointments or service delivery

  • Fulfil digital product purchases

  • Respond to customer service inquiries

  • Send marketing updates, newsletters, and promotional emails (you can opt out at any time)

  • Improve user experience and website functionality

3. Data Storage and Security Your personal data is stored securely and only accessible to authorised personnel. We do not sell or rent your personal information to third parties.

4. Cookies Our site uses cookies to personalise content and track site usage. You can choose to disable cookies through your browser settings, although this may affect some functionality.

5. Your Rights You have the right to:

  • Access the personal information we hold about you

  • Correct inaccuracies in your personal data

  • Request deletion of your data, where legally permissible

  • Withdraw consent from marketing communications

6. Changes to This Policy We may occasionally update this policy. Any changes will be posted on this page with a revised effective date.

Contact: If you have questions about this Privacy Policy, please email: info@withphilippa.com

Terms & Conditions - Last updated 01/01/2025

These Terms and Conditions govern your use of www.withphilippa.com and any purchases or bookings made through this site. By accessing or using this website, you agree to the following terms:

1. Services With Philippa provides mobile makeup services, virtual lessons, and digital beauty education products. Services are subject to availability and may vary without notice.

2. Bookings & Payment

  • A non-refundable deposit is required to confirm any service appointment.

  • Full payment must be received prior to the scheduled service or digital delivery.

  • Online purchases for ebooks or digital content must be paid in full at the time of checkout.

  • Accepted payment methods include credit/debit cards and PayPal via secure gateways.

3. Cancellations & Refunds

  • In-person services cancelled more than 14 days before the appointment may be eligible for a partial refund, excluding the deposit.

  • Cancellations made within 14 days are non-refundable.

  • Virtual lessons may be rescheduled with a minimum of 48 hours' notice.

  • Digital products (ebooks, guides, templates) are non-refundable due to the nature of instant access.

4. Client Responsibilities

  • Clients must disclose any allergies, skin sensitivities, or medical conditions before any makeup application or skincare advice.

  • Clients are expected to be punctual for appointments. Delays may result in a shortened service time.

5. Digital Product Use

  • All digital downloads are for personal use only.

  • Redistribution, resale, or reproduction without written consent is prohibited.

6. Intellectual Property All content, including course material, branding, images, videos, and downloadable files, is the intellectual property of With Philippa and protected by copyright law.

7. Limitation of Liability With Philippa is not liable for:

  • Any allergic reactions or side effects resulting from product usage

  • Technical issues affecting access to digital products

  • Service disruptions caused by unforeseen events or third-party providers

8. Promotions & Pricing

  • Prices are listed in AUD and subject to change without notice.

  • Promotional offers are valid for limited periods and cannot be combined unless specified.

9. Governing Law These terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Queensland.

10. Amendments We reserve the right to revise these Terms & Conditions at any time. Continued use of the website or services constitutes acceptance of any changes.

Contact: For any enquiries regarding these terms, please contact info@withphilippa.com | Based in Gold Coast, Australia

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